NA Consumer 1st Line of Defense and Citi Business Operational Risk and Control (CBORC) organization. ORM CAO, Governance, Audit and Regulatory Relations team to ensure effective business management and regulatory interactions.įranchise Risk Architecture Reporting team to support business risk profiling and reporting. ORM Foundation team who leverage the Business ORM team for expertise and escalation of issues. Prime interfaces for this role include: The candidate would be responsible for Oversight of OPs functions like Global utility, Chief of staff, AML/KYC and perform horizontal reviews that cover generic risk across all the Ops function (like Work from Home Program, Dialer management, Capacity planning ) Consumer ORM Business Coverage teams for North America to ensure consistent standards in oversight execution as well as transfer of lessons learnt. The role involves oversight of risks associated with Operations activities. This primary focus of this role is oversight of NAM Consumer Operations with focus across businesses, including Cards and Retail Bank, as well as any other responsibility assigned by the Consumer ORM Business Coverage lead.
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